From consultation to after-sales, our competent support team is by your side and ready to provide expert assistance to bring your business upward.
Get product recommendations from industry veterans who understand how the market flows, along with free pre-sale resources that fit your target audience and demographics. We work closely with you to develop tailor-made strategies to effectively promote your business and see results within the designated timeframe.
With the congested global market for wigs and hair products, making your mark with personalized packaging is a great way to create a lasting impact. Our professional designers provide their expertise and creative insight to develop bespoke labels and packaging that reflect your identity as a brand.
One perk of buying products in China is that you’ll never know what small treats or freebies merchants will provide you on each purchase. Along with every order, we include some bonus products, like eyelashes, hair products, and coupons to encourage repeat purchases.
Your logo is inseparable from your brand, and your logo will be the first thing your customers will remember. Let’s make an impactful logo that perfectly captures your brand and makes that lasting impression on your audience. Already have a logo? Talk to our team and update your logo with a fresh new look.
In the world of e-commerce, high-quality product images play a significant role in persuading customers to purchase your products. Alien Hair offers professional photography services and our products, taken by expert photographers using state-of-the-art equipment and editing software.
Our partnership does not end at order fulfillment, as we continue to assist with our unparalleled after-sales service. Products come with one-year warranty coverage that includes support and replacements, giving you the peace of mind you need to continue growing your business.
All products sold are covered with a return and refund warranty within the first 30 days of purchase without affecting any subsequent sales.
Upon receiving the returned product, our team goes through intensive inspection to ensure the product is unused and that production defects are found.
Once we secure that the error is within our production scope, we take care of the replacement and any shipping fees that occurred due to the replacement.
After validating the errors in the product, the refund process takes place, and we return the money to you within a specified timeframe.